Customer Support

Welcome to our Technical Support page. We are committed to providing a seamless learning experience for our students. If you encounter any technical issues, please review the following support options.

 

Common Issues and Solutions

1. Login Issues

• Ensure that you are entering the correct email and password.
• Use the "Forgot Password" option to reset your password.

1. Difficulty Accessing Learning Materials

• Ensure you are logged into your account.
• Go to the "My Courses" section to download the materials.

1. Payment Issues

• Verify your payment details in the "Billing" section.
• Contact us if the payment does not reflect in your account within 24 hours.

 

How to Contact the Technical Support Team

If the solutions above do not resolve your issue, please reach out to us through one of the following channels:

1. Live Chat

• Available all days from 9:00 AM to 9:00 PM (Cairo Time).

1. Email Support

• Send your inquiries to Hello@learnndigital.com.

1. Phone Support

• Call us at +201050747171 during working hours.

1. Submit a Support Request

• Visit the Contact Us page to submit your inquiry. Our team will respond within 24 hours.

 

System Requirements

To ensure the best experience:

• Have a stable internet connection with a speed of at least 5 Mbps.
• Use an updated browser (Chrome, Firefox, or Safari).
• The platform is compatible with mobile devices, tablets, and desktop computers.

We are here to support you on your journey to learning digital marketing